Warranty Policy

Your Time Deserves Lasting Confidence

At Specht & Sohne Watches, every timepiece is crafted with precision, attention to detail, and a commitment to quality.

To ensure your confidence with every purchase, all watches purchased through our official website are covered by a 1-Year Limited Warranty from the date of delivery.

What Our Warranty Covers

Our 1-Year Limited Warranty protects your watch against manufacturing defects in materials and workmanship under normal use.

If your watch experiences a covered defect during the warranty period, our support team will repair or replace the defective component or product at our discretion.

Examples of Warranty Coverage

Automatic Movement Defects

If the automatic movement fails because of a manufacturing defect during the warranty period, we will repair the watch or replace it with the same or an equivalent model if repair is not possible.

Strap Manufacturing Defects

If the leather, rubber, or stainless steel strap develops a manufacturing defect under normal use, we will provide a replacement strap free of charge, subject to warranty verification.

Manufacturing or Assembly Defects

Any defect caused by faulty materials or workmanship will be repaired or replaced at no additional cost during the warranty period.

Authorized Warranty Coverage

This warranty applies only to watches purchased directly from our official website:

Website: https://specht-sohne-watches.com

Products purchased through unauthorized sellers, auction websites, online marketplaces, or unofficial retailers are not covered by this warranty.

To ensure authenticity and full warranty protection, always purchase directly from Specht & Sohne Watches.

Warranty Exclusions

This warranty does not cover:

  • Normal wear and tear, including scratches, dents, fading, or strap aging.

  • Damage caused by accidents, drops, impacts, misuse, negligence, or improper handling.

  • Water damage resulting from improper use or operation beyond the watch's specified water-resistance rating.

  • Damage caused by unauthorized repairs, modifications, or disassembly.

  • Damage resulting from improper storage or exposure to chemicals.

  • Cosmetic damage that does not affect the functionality of the watch.

  • Watches purchased from unauthorized sellers or third-party marketplaces.

Warranty coverage becomes void if the serial number or identifying marks have been removed, altered, or damaged.

How to Request Warranty Service

If you believe your watch has a manufacturing defect, please contact our customer support team.

Email: service@spechtandsohnewatches.com

Please include:

  • Your order number or proof of purchase.

  • A detailed description of the issue.

  • Clear photographs or a short video showing the defect.

Our support team will review your request within 2–3 business days and provide instructions for repair or replacement if your claim is approved.

Shipping Costs

If the warranty claim is approved:

  • Specht & Sohne Watches will cover the cost of shipping the repaired or replacement product back to you.

  • Customers may be responsible for shipping the watch to our service center unless otherwise agreed or required by applicable consumer protection laws.

Limitation of Warranty

This warranty is limited solely to the repair or replacement of products covered under this policy.

Specht & Sohne Watches shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the product.

This warranty gives you specific legal rights, and you may also have other rights that vary depending on your country or state of residence.

Contact Us

Specht & Sohne Watches

Website: https://specht-sohne-watches.com

Email: service@spechtandsohnewatches.com

Phone: +1 (719) 728-1863

Address:
1942 Broadway, STE 314C
Boulder, CO 80302
United States

We are committed to providing reliable products and responsive after-sales support to ensure your complete satisfaction.